Contact us
We’re Here to Help
At Diamond Mall, customer satisfaction is our top priority. If you have any questions about your order, need assistance with returns, or just want to share feedback, we’d love to hear from you.
📧 Email Support
Reach us anytime at: info@diamondmall.shop
Our support team responds within 24–48 hours on business days.
🏢 Business Address
A Small Sanctuary LLC
2287 East Grantview Drive
Coralville, IA 52241
United States
⏱️ Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday: 10:00 AM – 2:00 PM (CST)
Sunday: Closed
🛍️ Returns & Refunds
We offer a 30-day return window and 20-day refund processing time. For detailed instructions, please see our Return & Refund Policy.
💬 Get in Touch
For the fastest response, email us directly. If your query is about an order, please include your order number in the subject line.